Shipping and Delivery Policy

Effective Date: July 22, 2026

Arman Mobitech is committed to delivering your order safely and efficiently throughout Kenya.

1. Order Processing

Orders are processed during normal business hours.

Orders placed on weekends or public holidays will be processed on the next business day.

Processing may take 1–2 business days, depending on stock availability.

2. Delivery Coverage

We deliver throughout Kenya using trusted courier partners.

Delivery availability may vary depending on your location.

3. Estimated Delivery Times

Estimated delivery times are:

• Nairobi: Same day or 1 business day (where eligible).
• Major towns: 1–3 business days.
• Other locations: 2–5 business days.

These are estimates and may vary.

4. Delivery Charges

Delivery charges are calculated during checkout based on:

• Delivery destination.
• Package size.
• Courier rates.
• Promotional offers, if applicable.

Any applicable delivery fee will be displayed before payment.

5. Delivery Attempts

Please ensure someone is available to receive your order.

If delivery cannot be completed due to incorrect address details or the recipient’s unavailability, additional delivery charges may apply.

6. Order Tracking

Where available, tracking information will be shared by email, SMS, or phone after dispatch.

7. Delays

Delivery may be delayed due to:

• Severe weather.
• Public holidays.
• Road conditions.
• Security concerns.
• Courier operational issues.
• Events beyond our reasonable control.

We will make reasonable efforts to keep customers informed of significant delays.

8. Inspection Upon Delivery

Please inspect your order immediately upon delivery.

If any item is missing, damaged, or incorrect, notify us within 48 hours.

9. Ownership and Risk

Ownership of the products passes to you once full payment has been received and the products have been delivered.

Risk of loss or damage passes to you upon delivery.

10. Contact Us

Email: info@armanmobitech.com

Phone: +254 718 619 943

Address: 2nd Floor, The Bazaar, Moi Avenue, Nairobi, Kenya